The 90 sec timer allows for full color development on the glucose tab and increases the accuracy of the result!

We NEVER want you to compromise the health of your pet by worrying about using test tabs, that’s why you can order more free supplies ANY TIME through the app - just head to the Supplies page of the app and click “Reorder Test Tabs.”

Since we don’t want to overload you with tabs, we do not automatically ship you new tabs each month. So please don’t wait until you are almost out of tabs to hit that Reorder button!

If dangerous results have persisted for more than 24 hours please contact your veterinary practice , which you can do with the SHARE button on the home screen.

Aside from the results, you will want to note any significant behavior changes to eating, drinking, urinating, or energy levels. Your vet will let you know what to do next! 

This is most likely due to slight lighting issues, the test tab not being aligned correctly, or the viewfinder not aligning just right; if it takes you more than 10 seconds to capture an image please carefully take the test tab and carton and quickly try aligning the boxes again in a new spot.

If you have trouble carefully lowering your phone, one trick is to start with the viewfinder INSIDE the carton outline and slowly raise your phone until the red boxes align and turn blue.

The test tabs will stay good for up to one year, especially if stored safely in the fridge.

Try rinsing your dog’s mouth with a bit of water and waiting a minute for your dog to produce fresh saliva before using Vet-Tab.

Yes you can! Simply hit the “Edit” button on the main Test screen and enter the details for your manually inputted score and it will show up on your chart.

It is best to try and test right before your dog eats, as a test shortly after eating can result in a suspiciously high glucose reading! If you test after feeding please wait at least one hour after eating to use the Vet-Tab test system.

Every system has some variability, so it is best to focus on whether your pet is in a healthy range rather than on a specific blood glucose number!

Yes you can! Simply add a second pet profile and make sure you are careful to hit the red Measure button for the pet you are trying to test for, as each pet will have a separate trendline graph.